|At the Sisters of Providence Health System, we are committed to providing you with the best available health care along with convenient and reliable billing service. |
We support price transparency. For our patients to understand their potential financial liability for hospital services, we are making our hospital charges available to patients. Hospital charges vary based on the type of care provided. The price can differ from patient to patient for the same services. The price will be different for complications or different treatment for the patient's personal health condition. Patients also may qualify for financial assistance. Please contact Anna Difilippo at 413-748-9766 or send an email to Anna.Difilippo@sphs.com for a price estimate or to find out if you qualify for financial assistance.
|For billing questions for services provided at the following locations, please call the numbers shown below. Our team of customer service representatives will be happy to assist in answering questions you might have regarding your bill.
- Mercy Medical Center
- Providence Behavioral Health Hospital
- Providence Behavioral Health Hospital-Outpatient Services
- Providence Behavioral Health Hospital-Methadone Clinic
- Springfield Methadone Clinic (Mill Street)
|Financial Counseling Service at Mercy and Providence
Financial Counselors are available to answer questions patients may have about their hospital bills. Mercy Medical Center's Financial Counselor office is located on the first floor of the main hospital building near the Outpatient Registration desk. Providence Behavioral Health Hospital's Financial Counselor is located on the first floor of the hospital next to the Patient Registration area.
|Providence Care Centers|
|Billing questions related to one of the Providence Care Centers should be directed to the Business Office Coordinator who works for the facility. For a list of telephone numbers, please check our telephone directory.|
|For more information please feel free to contact us.|