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Home > SPHS Programs & Services > Mercy Medical Center > Emergency Services > FastTrack

271 Carew Street, Springfield, MA 01104

Many people who come through our emergency department are not critically ill or wounded, but they still need prompt medical attention. That's where Mercy's Emergency FastTrack program comes in.

FastTrack serves mildly to moderately ill patients -- those with sore throats, the flu, an earache or a sprained ankle -- so they don't have to wait while more critically ill patients are treated. While FastTrack patients may require minor diagnostic testing (such as X-rays or throat cultures), for the most part they simply need quick and competent diagnosis and treatment.

Also known as Primary Care, Mercy's FastTrack program is a 6-bed department adjacent to the Emergency Department. The two departments are not only physically close, they're intimately connected -- providing a flexible, organized way of dealing with the ebbs and flows of high-volume emergency care.

For more information please feel free to contact us.

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