When others can’t be with you, Lifeline is 24 hours a day, 365 days a year. Lifeline offers peace of mind, independence, early intervention and reassurance.
Who is Lifeline?
North America’s leading personal response service for over 20 years. Their goal is to give people the confidence to continue to live independently in their own home. Help is only a push button away.
To call for help, simply press the Personal Help Button worn as a pendant or on a wristband. The Personal Help Button activates a small in-home communicator that automatically dials the Lifeline Response Center. Within seconds, the call will be answered by a trained operator. The call might be a minor problem that only requires a neighbor to stop by or you may need an ambulance.
How much does the Personal Response Service cost?
There is a one-time installation charge of $80 and a monthly fee of $42 for basic Lifeline. And, the monthly fee is the same, no matter how often you call, or how long you talk. Lifeline Personal Response Service and Reminders is $46.
Is it complicated to use?
It’s simpler than using a telephone. All you have to do is press the Personal Help Button. The communicator dials the Lifeline Response Center. Within seconds you’re talking with a trained professional who immediately has all of your important information displayed on a computer screen.
Is there a lot of equipment involved?
There are just two pieces of equipment: your Personal Help Button worn as a pendant or on a wristband, and the communicator.
Do I have to be in the same room as the communicator for it to work?
You can be in another room, on a different floor, or even outside in your yard—your signal will still be received. The Personal Help Button is completely waterproof so you should wear it in the shower or bath where many falls occur.
Lifeline with Reminders
Another option offered by Lifeline is called Lifeline with Reminders, an easy way to remember everything from medications to appointments.
Lifeline with Reminders provides a telephone with a special feature that allows you or someone you trust to record up to six reminder messages. The Lifeline telephone will play a special chime; simply press a button on the phone and hear your reminder.
Reminders can be used to:
- Remind you to take your medications
- Help you remember medical appointments
- Keep track of social engagements
- Follow doctor’s guidelines for diet and exercise
- Remember important dates like birthdays
Reminders can be set up to play:
- Or only once
(They can be added or changed from any touch-tone telephone.)
How much does Lifeline with Reminders cost?
There is a one-time installation charge of $80 and a monthly fee of $42 for basic Lifeline. Lifeline Personal Response Service and Reminders is $46.
How do I find out more information on the Lifeline Personal Response Service and Lifeline with Reminders?
Call 413-533-5361 and a representative will be able to assist you or call direct to Lifeline at 413-533-5361 (toll free 1-877-419-5568, x-4019) where knowledgeable phone representatives will discuss your special needs and answer your questions about the Lifeline Personal Response Service and Lifeline with Reminders. An experienced Lifeline Home Service Representative will visit you to explain the service and demonstrate the equipment. Should you decide to use the service, the Home Service Representative will locate the best site for the communicator and install it. The Home Service Representative won’t leave until you have practiced using your Personal Help Button to call the Lifeline Response Center, and you feel comfortable using the service.