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Home > SPHS Programs & Services > Mercy Medical Center > Palliative Care Program
| Palliative Care Program |
Mercy Internal Medicine Service
271 Carew Street
Springfield, MA 01104
413-748-9321
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 Comfort on your Journey
Mercy Medical Center now offers an inpatient Palliative Care Service providing the right care at the right time. Palliative Care, also known as “comfort care”, is the management of symptoms and pain in patients with complex or life limiting illness. The goal is to provide comfort and maintain the best possible quality of life. Mercy’s interdisciplinary team gives an extra level of support not only to the patient, but to family members and others involved in their journey.
The Palliative Care Service takes place in a home-like setting within our hospital and provides care that is specialized for each patient. Also, as part of our service we offer a volunteer service which provides volunteers to sit at the bedside in select, chosen cases.
Mercy Hospice works in close coordination with Palliative Care. For those dealing with terminal illness, Mercy Hospice is available to provide additional comfort and support to patients and families. This includes emotional and spiritual support, the companionship of our volunteers, and state-of-the-art symptom management.
|  Shawn Charest, MD, who is a MIMS hospitalist as well as the Medical Director of Mercy Hospice, is now Board Certified in Hospice and Palliative Care. As a Palliative Care consulting physician, Dr. Charest serves as an ally to the primary internist, surgeon, or subspecialist in providing superior care in difficult situations, and an advocate for the patient and their family.
Benefits from Palliative Care include:
- Improved ability to go on with your daily life
- Improved ability to endure medical treatments
- Better understanding of your condition
- Better understanding of your choices for medical care
- Relief from symptoms such as fatigue, nausea, loss of appetite and difficulty sleeping
- The best possible quality of life
For more information on the Palliative Care Program at Mercy Medical Center, please call 413-748-9321.
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